Employee Enrollment Schedule App
Application used by employers to allow employees to schedule time with the companies benefit counselor.
Application
Responsive
Education
Responsibilities
- UX/UI
- User Research
- Wireframing
- Prototyping
Overview
The department head of the department thought that it would be a good idea to seek out UX consulting from myself who was part of the UX team to assist with a project they were working on with a third party development team. An Employee Enrollment Schedule App is an application that allows employers to schedule meetings with their employees so that they can discuss their benefits with them.
Challenge
During our conversation with the third party development and department head, she provided a list of issues that they were hoping to solve with the implementation of the enrollment calendar.
- Duplication of dates appearing within the sidebar
- Dates showing when not available
- Unresponsive and not user friendly
- Too many options for selection of scheduled date
Solution
Acquiring the details and information on the application it was then taken to review. Upon looking over the issues, the best solution was not create a calendar style application but a responsive application that was focused on a three step process to allow employees to schedule an appointment with a benefit counselor. This also included confirmation emails, reminders, and a way to cancel appointments.
- Created a 3 step process
- Only show dates and times available
- Responsive application for mobile usage
- Confirmation for the users
Approach
Acquiring the details and information on the application it was then taken to review. Upon looking over the issues, the best solution was not create a calendar style application but a responsive application that was focused on a three step process to allow employees to schedule an appointment with a benefit counselor. This also included confirmation emails, reminders, and a way to cancel appointments.
Wireframes
The wireframes were created to show the flow of the application and how the user would interact with the application. The wireframes were created using XD and a scheduled meeting with the third party development and department head for review.
Outcome
This final product was a clean and simple step-by-step approach for scheduling an appointment to schedule an e-enrollment meeting. The design is responsive for mobile, tablet, and desktop devices. Giving the welcome screen and end-screen added a human element to the walk-through.
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